In the latest edition of the “Dig In” Podcast, Patti Harman, editor in chief of Digital Insurance, discussed with Aspen Chief Operations Officer, Claims and U.K. Operations, Lee Elliston, how AI, data and other technologies are providing opportunities for the insurance industry to advance the claims process and further improve customer interactions.
Lee explains during the podcast how “the different elements of AI tooling and technology are quite a powerful force. AI enables us to digitalize our processes and our practices, and I think that’s why AI has got such a support around it from many different groups of people, including technologists, business execs and operations people.”
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Chief Operating Officer, Group Claims
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