Crisis Management

Comprehensive Crisis Management Insurance - Worldwide.

With a focus on first class service combined with an innovative approach. Our crisis management teams are at the forefront of product innovation and aim to build mutually beneficial relationships with clients and brokers. 

Aspen Crisis Management has over 9 underwriters based in London. The team have a broad knowledge of risks of every shape & size and extensive market experience.  

We have a truly global portfolio and try to look at even the most challenging risks with an open mind. In an increasingly unpredictable geopolitical environment, we try to find the best solutions for our clients to protect their businesses. 

In addition to in-house underwriting expertise, we have exclusive access to some of the best risk analytics available, including from Crisis24, who also act as our response consultants for our Crisis Management products.

Our crisis management policies are designed with people at the forefront & our underwriters work side by side with: clients, brokers, response consultants and claim teams for the entirety of the claims process to ensure a swift & fair resolution. 

Tim Strong

Head of Crisis Management

Companies with employees operating in foreign jurisdictions face complex challenges which are constantly evolving.  Risks can often materialise quickly and seemingly without warning. 

In order to respond quickly and effectively to these evolving threats, it’s imperative that clients remain prepared. Aspen’s team of underwriters are experienced at designing comprehensive kidnap, extortion & evacuation programmes. Each policy is supported by Crisis24, our market leading crisis response team. Should the unexpected occur, our response consultants can respond rapidly, regardless of where the incident has occurred, applying local knowledge and expertise to formulate a swift & safe response to the threat faced. 

Each of our policyholders is unique, so for that reason we tailor bespoke solutions for clients based on their sector, footprint & travel pattern.     

If a policyholder wins a significant new project in a new territory & new or expanded cover is required at short notice, Aspen will respond within 24 hours.     

Products 

Kidnap & Ransom – Which responds to:

  • Kidnap,
  • Detention,
  • Extortion & hijack
  • As well as illegal threats, disappearances, assaults & hostage crises.   

Crisis Evacuation – Which responds to: 

  • Political & civil violence 
  • Natural catastrophe 
  • Epidemic   

FAQ’s 

Are crisis response fees sub-limited? 

No, crisis management advice is offered on an unlimited basis  

Do I have to buy an annual policy?  

No, we can insure a client for a 3 day trip or for a 3 year period     

What is the maximum limit of liability Aspen can offer? 

USD 50m per insured event for kidnap & ransom 

USD 10m in the annual aggregate for crisis evacuation 

Aspen has a US$20m maximum line per head of cover for Piracy. Our product responds to Kidnap, Hijack, Extortion and Cyber Attack. We can also offer an optional extension to cover Loss of Hire following a Hijack.    

Marine War 

Aspen has a modest US$ 20m maximum line for Marine War which covers: 

  • War 
  • Seizure Arrest, detainment 
  • Derelict mines, torpedoes, bombs 
  • Strikes, Riots or civil commotions  
  • Terrorism 
  • Confiscation or expropriation  

FAQs 

Are crisis response fees sub-limited? 

No, crisis management advice is offered on an unlimited basis so client’s can rest assured that help is on hand until the successful resolution of an incident  

Do i have to buy an annual policy?  

We usually sell policies on an annual basis to cover the clients vessels for all their transits worldwide. However we can also create a bespoke policy to insure a client for one trip or an agreed number of voyages within a specific time period. 

 Is the crew covered? 

Our cover extends to any person who is legally onboard the vessel at such a time an insured event occurs. 

Our Terrorism & Political Violence team offers first class service combined with an innovative approach. We are at the forefront of product innovation and aim to build mutually beneficial relationships with clients and brokers. We have a truly global portfolio and try to look at even the most challenging risks with an open mind. In an increasingly unpredictable geopolitical environment, we try to find the best solutions for our clients to protect their businesses.

Products

  • Terorism and Sabotage: USD75m line
  • Strikes, Riots, Civil Commotion & Malicious Damage : USD75m line
  • Full Political Violence including War : USD75m line
  • Terrorism/SRCC/PV Liability : USD75m line
  • Crisis 360: (contact underwriters for further information)

Insured Event:  

  • Active Assailant Incident –A physical attack by an Active Assailant at a Covered Location involving the use of a Weapon; and the subsequent action of Authorities. 
  • Threat Incident – Any specific threats to inflict bodily injury, or damage, destroy or contaminate property. 

Product Coverage: 

  • Aspen Crisis Management offers market-leading capacity for Active Assailant coverage of up to USD25m any one risk.  
  • Legal Liability – Coverage for the Damages and Claim Expenses an insured will become legally obligated to pay following an incident. 
  • Physical Damage – Coverage for the cost of physical loss, damage or destruction to Insured property resulting from an Active Assailant incident.
  • Business Interruption – Indemnification for business interruption loss resulting from physical damage or denial of access following an incident. 
  • Loss of Attraction – Cover for the loss of gross earnings due to a downturn in potential customers following an Active Assailant incident 
  • Extra Expenses – Cover for a range of extra expenses and costs likely to be incurred by an insured. 
  • Bodily Injury/Death Benefit – Fixed Benefit for bodily injury and/or death caused by an incident. 
  • Response Fees – The Cost of Critical Incident response from our market leading security consultants Crisis24, a GardaWorld company 

FAQs 

How will my Aspen Active Assailant policy respond with my other insurances following an incident? 

As standard, Aspen Active Assailant responds primary to any other valid and collectible insurance. This means that clients can protect their current pricing and/or no claims bonuses on their general liability policies or otherwise. This may become particularly helpful as pricing in these markets hardens and cover is restricted. Where requested, we can amend this clause so that the policy responds excess or difference in conditions to other insurances. For UK clients, the cover will respond DIC/DIL to Pool Re. 

Does my Aspen Active Assailant policy respond to conventional Terrorism events? 

We see this product as the next generation of terrorism insurance. Our Active Assailant policy responds to terrorism as well as shooter events or random acts of violence. This includes the use of attacks involving explosives, vehicles and even aircraft. 

Would my General Liability policy not respond to an Active Assailant incident?  

Typically, General Liability policies are silent on Active Assailant incidents, or exclude them. We believe it is better to have affirmative and comprehensive cover rather than relying on traditional policies, which may not respond at all.  

With the number and severity of incidents increasing, cover offered by All Risks products is likely to reduce further following the settlements of large liability claims. Many General Liability policies are increasingly adding assault and battery exclusions or firearms exclusions, which would preclude coverage from an Active Assailant Incident. Even in cases when this is endorsed back into the policy, the sub-limits offered are generally small, providing inadequate protection.  

The liability and defence costs within the Aspen Active Assailant Policy offers coverage written specially for this peril, so there will be certainty for the client. It is also possible that GL carriers will offer a discount on their renewals if insureds have Active Assailant liability cover in place.