Aspen Risk Management Limited (“ARML”) ceased renewing and issuing any new policies on behalf of Aspen Insurance UK Limited (“AIUK”) with effect from 1 July 2019.
AIUK policyholders whose policies were issued by ARML and who wish to submit a new claim should use the details below. Alternatively, if you have a query in relation to your policy, or if you have a query in relation to an existing claim, contact details are below.
All claims will continue to be handled in accordance with policy terms and conditions.
How to contact Aspen in relation to Aspen Risk Management business:
For Claims Experiences, please email
For all other queries, please email
Should you need to post anything, please send it to:
Aspen Risk Management administration team
Aspen Insurance UK Limited
30 Fenchurch Street
London EC3M 3BD
Report a claim
Sedgwick and Phoenix assumed full administration of all existing claims on ARML-issued business on behalf of AIUK, and will also administer and handle any new losses during the run-off period on behalf of AIUK.
|Sedgwick International UK|
Key Contact: Tracy Walsh
Sedgwick Aspen Hub14-16
Cardiff CF10 3DQ
Tel: 0800 358 0172
|Phoenix Liability Services|
Key Contact: Alun Gwatkin
Phoenix Liability Services
Broncoed Business Park
Flintshire CH7 1HP
Tel: 01352 754 761
AIUK policyholders whose policies were issued by ARML continue to have access to the Virtual Risk Manager (“VRM”) tool until their policy is cancelled or expires. The VRM tool is provided by Praxis42 on behalf of AIUK.
For technical support with the VRM tool please contact [email protected]