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Charlotte Smith



+44 20 7184 8215

London office

Charlotte Smith

Global Claims Operations Supervisor and Adjustor


Charlotte has 20 years’ experience working in the London Market specialising in Reinsurance Claims and joined Aspen in 2009.

In her role as Global Claims Operations Supervisor she ensures that all the Claims Adjusters adhere to regulatory requirements and to Best Practice and Procedures. She liaises with a number of stakeholders including Operational Risk, Internal and external Auditors.

She also works alongside the Business Transformation team and has been involved with the development of our new CORE Claims system. In addition to this she assists the US Casualty Claims Adjusting team and handles her own portfolio of Medical Malpractice and Workers Compensation Claims.