We use performance cookies to collect information about how you use our website (for instance which pages you visit most often). Cookies help us to improve your online experience with Aspen. Find out more here



Singapore Claims

We exist to pay claims – our approach is to settle valid claims quickly and fairly.

Aspen Singapore’s operations are supported by our International claims team to provide excellent customer service and strong technical expertise when your clients need it most. Our underwriting and claims teams work in unison with our brokers and nominated claims partners to ensure our clients receive a fit-for-purpose insurance product and a first-class claims service.

We built our claims business from the ground up, selecting the best people, the latest technology and operational models from across the industry to create a first class, state-of-the-art claims operation.

The payment of legitimate claims is the primary reason for buying insurance, which is why handling claims efficiently and promptly is our priority.

Find out more about our Claims Philosophy.

Further information about our Singapore office and business lines can be found here.

Key Contacts

Silvana Milton

Silvana Milton

Deputy Head of Marine and Energy Claims

T: +44 20 7184 8067

E: silvana.milton@aspen-insura...

Elizabeth O'Connell

Elizabeth O'Connell

Head of FINPRO Claims

T: +44 207 184 8433

E: elizabeth.o'connell@asp...

Myles Sunley

Myles Sunley

Senior Claims Adjuster - Energy

T: +44 20 7184 8260

E: Myles.Sunley@aspen-insuranc...

Our Complaints Procedure


For more information on our complaints procedure, please download our guide whicih includes information about contact information, our handling process and timelines.

Download our complaints procedure guide.