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Senior Operations Analyst - Rocky Hill, CT

  • RegionUnited States
  • LocationRocky Hill, CT
  • DepartmentOperations
  • SalaryCompetitive + Benefits


Position Summary
The Senior Operations Analyst is a member of the US Insurance Delegated Underwriting Authority (DUA) Operations team who delivers an excellent and cost-effective service to US Insurance DUA teams, across multiple product lines and locations.  As a member of this team, you will be an integral part of monthly close activities and related management information reporting.  In addition, you will be an operator of monthly / quarterly internal controls while implementing process efficiencies, where possible.  This position offers a unique, well rounded experience as it requires you to work closely with multiple departments across the organization on various projects.

Essential Functions
•Responsible for monthly DUA bordereau uploads and respective reconciliations, ensuring timely and accurate resolution of reconciling items.
•Provide the business with timely internal management information reports, in line with internal controls and business requirements.
•Support timely development and completion of ad hoc operational and management information data requests.
•Maintenance of management information reporting tools.
•Liaise with the Underwriting / Finance / IT / Actuarial Departments and other internal and external clients to ensure the proper implementation of system development and system enhancements.
•Assist in the successful and timely on-boarding of new DUA’s.
•Maintenance of the DUA inventory and DUA audit tracking schedule.
•Create, update and maintain DUA procedure documentation and guidelines.
•Support the Compliance and Finance Departments in Yellowbook and regulatory data call data requests, ensuring reporting requirements are met. 
•Ensure compliance with Aspen’s internal controls and procedures.
•Responsible for CV-ALIR manual reporting, and the respective error resolution.
•Maintain commercial auto rating system, including form, rate and rule updates.
•Additional duties as necessary.

Non-essential Functions
•Act in accordance with and be an advocate for the Aspen Spirit.
•Participate and undertake applicable professional, technical and career development training (delivered internally and externally) to include attainment of associated qualifications where required. 
•Ensure company, market and client related documentation is issued (internally and externally) accurately and on time where applicable.
•Comply with external and internal regulatory and statutory policies, procedures and regulations.
•Operate as an effective team member by supporting colleagues and contributing in the delivery and achievement of overall team and business objectives.
•Liaise with relevant and associated areas and groups within the business process to establish, support and maintain business relationships and organizational effectiveness.
•Undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. 

Education / Experience
•Bachelor degree in Accounting, Finance, Risk Management, Business or other related field
•3+ years of experience
•CPA or MBA preferred
•Insurance industry knowledge preferred
•Reporting background with an ability to interpret specifications for IT preferred

Skills (Minimum Requirements)
•Very Strong Microsoft Excel, Word, and PowerPoint skills required
•Strong problem solving skills
•Possess excellent communication and interpersonal skills
•Collaborates effectively with co-workers while working well independently